Cancellation of order
As a customer you are entitled to cancel your order according to the conditions established in our general sales conditions “Terms & Conditions”, article 6: “Right of Withdrawal”.
The standard cancellation form can be found here.
As for the delivery, you can choose between the following options:
We always try to get your order delivered to you in the quickest and best possible way. We also refer to our general sales conditions, article 4: “Terms of delivery”.
Payments on our website are carried out with the help of an external partner: Ingenico Financial Solutions SA/NV, Woluwelaan 102, 1200 Brussels.
The following payment options are offered:
Online dispute resolution
The Seller endorsed the Rules of the UNIZO e-commerce label. These regulations are available on https://www.unizo.be/sites/default/files/reglement_-_13_januari_2017.pdf where you can also settle complaints or disputes out of court via the complaints procedure of UNIZO.
The ODR is an internet platform established by the European Commission with the aim of resolving disputes arisings from e-commerce out of court. ODR-platform: http://ec.europa.eu/odr
Model cancellation/withdrawal form
This form should be completed and returned only if you wish to cancel the agreement/delivery.
To Beacon Spirits (Beacon Management BV, Weldadigheidsstraat 35, 3920 Lommel, Belgium – email@example.com)
(*) Delete as appropriate.
Questions or complaints?
We try to give an adequate answer to all your questions and comments. You can always contact us by e-mail: firstname.lastname@example.org.