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Cancellation of order

As a customer you are entitled to cancel your order according to the conditions established in our general sales conditions “Terms & Conditions”, article 6: “Right of Withdrawal”.
The standard cancellation form can be found here.


As for the delivery, you can choose between the following options:

  • you can have the goods delivered to your place by bpost NV (Muntcentrum, 1000 Brussels, Belgium)


  • you can collect the goods yourself at the agreed time and place.

We always try to get your order delivered to you in the quickest and best possible way. We also refer to our general sales conditions, article 4: “Terms of delivery”.


Payments on our website are carried out with the help of an external partner: Ingenico Financial Solutions SA/NV, Woluwelaan 102, 1200 Brussels.
The following payment options are offered:

  • Bancontact / Mister Cash
  • KBC/CBC Online
  • Visa
  • Mastercard
  • Maestro

Questions or complaints?

We try to give an adequate answer to all your questions and comments. You can always contact us by e-mail: